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Showing posts from November, 2019

Takeaways

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Photo by  Brandi Redd  on  Unsplash This course has taught me a lot and left me with many valuable takeaways that I will use - for my own learning, to help my daughter in her learning journey, and to help my colleagues and peers gain knowledge and expertise. Three of the main things I find helpful are self quizzing, flashcards, and elaboration. Quizzing and flashcards will help me ensure I can recall information that I "learned" from reading, or taking a class or training course. Elaboration will help make use of all the interesting information I gather, rather than forgetting it a few days later.  Photo by  Kon Karampelas  on  Unsplash The other valuable lesson and reminder I'm taking away is to leverage "non-traditional" assets, like how-to videos and other audio and/or visual aides. We often list steps for how to complete a technical process, or highlight certain conversational cues that frontline staff need to complete, but it's al...

Shanmac RPA for EDOD 651

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